Privacy Policy

Last updated: 2 June 2026

ALETI respects your privacy. This policy explains how Aleti Software Systems Ltd collects, uses and protects personal information when you visit this website or contact us.

Who we are

Aleti Software Systems Ltd is a cloud, DevOps and digital transformation consultancy based at Cobalt 3.1, Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJ. You can contact us at info@aleti.io.

Information we collect

We may collect your name, email address, message details and any other information you choose to send when you contact us by email or through the website contact form.

Like most websites, basic technical information may also be processed by hosting providers, such as IP address, browser type, device information, pages visited and the time of the visit. This helps deliver the website securely and reliably.

How we use your information

We use personal information to respond to enquiries, discuss potential services, manage business communication, maintain website security, and keep appropriate records of correspondence.

Lawful basis

We process enquiry and correspondence information because it is in our legitimate interests to respond to people who contact us and operate our consultancy. Where communication relates to a possible contract or service engagement, processing may also be necessary to take steps before entering into a contract.

Contact forms and third parties

This static website cannot process form submissions by itself. If a form provider such as Formspree, Web3Forms, Basin, Netlify Forms or a similar service is enabled, submitted form data may be processed by that provider on our behalf. We only use service providers where they are needed to operate the website or respond to enquiries.

Cookies and analytics

The rebuilt website does not require analytics or advertising cookies by default. If analytics, embedded maps, chat tools or other third-party services are added later, this policy should be updated to explain what is used and why.

How long we keep information

We keep enquiry and correspondence information only for as long as reasonably necessary to respond, manage the relationship, meet legal or accounting obligations, and protect our legitimate business interests. If an enquiry does not lead to ongoing work, we normally aim to delete or archive it within a reasonable period.

Who we share information with

We do not sell personal information. We may share information with trusted service providers who help us host the website, manage email, process form submissions or provide professional support. We may also share information if required by law or to protect our legal rights.

International transfers

Some website, email or form providers may process data outside the UK. Where this happens, we expect appropriate safeguards to be used by the relevant provider, such as adequacy arrangements or approved contractual protections.

Your rights

Under UK data protection law, you may have rights to access, correct, erase, restrict or object to the use of your personal information. You may also have the right to data portability in some circumstances.

To exercise your rights, contact us at info@aleti.io. We may need to confirm your identity before responding.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. The latest version will be published on this page.

Contact

For privacy questions, contact ALETI at info@aleti.io.